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Privacy Policy

HealtheLife recognizes that your privacy is very important and we take it seriously. This Privacy Policy (“Privacy Policy”) describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information or personal data when you use our websites (healthelife.in, ehr.network & ayushehr.com). This Privacy Policy applies to activities by HealtheLife Ventures and its affiliates and subsidiaries (collectively “HealtheLife,” “we” or “us”). By browsing, or otherwise using the HealtheLife Websites, you have agreed to the use of your data as described in this Privacy Policy, whether you are from European Economic Area (EEA) or otherwise.

What personal data we collect and why we collect it

We collect information directly from individuals and visitors to our websites

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

HealtheLife may collect, store, and process personal information and other information from or about you when you:

  • Use HealtheLife Websites to order products or services;
  • Request information;
  • Subscribe to marketing or support materials;
  • Enter a contest; and
  • Respond to promotional campaigns

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Automatically collected usage information

We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of our website. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the our website such as your browser type, type of computer or mobile device, browser language, IP address, location, and requested and referring URLs. We also receive information when you view content on or otherwise interact with our websites, even if you have not created an account.

How we use your information

We do not share or sell your personal data– such as your name and contact information – to third parties to use for their own marketing purposes.

HealtheLife uses the information we collect for the following purposes:

  • Provide our Services – To respond to your inquiries, provide troubleshooting, and for other customer service purposes.
  • Marketing and Promotions – For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you.
  • Analytics – To gather metrics to better understand how users access and use our websites; to evaluate and improve our websites.
  • Comply with Law – To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
  • Prevent Misuse – Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Any website usage related information that is collected automatically is retained till it is considered relevant for analytics purpose. All data that you provide through website forms are retained until we receive request for their removal.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we share your information

  • Comments – Visitor comments may be checked through an automated spam detection service
  • Analytics – Automatically collected usage related information will be made available to third party analytics services that we employ
  • Legally Required – We may disclose your information if we are required to do so by law
  • Protection of Rights – We may disclose information where we believe it necessary to respond to claims asserted against us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Healthelife, its users, or others.

Our contact information

If you have any questions or grievances about our practices or this Privacy Policy, please contact us at privacy@healthelife.in, or send mail to:

Healthelife Ventures LLP
Attn: Privacy Grievance Officer
#9/1, 19th Main, 1st ‘N’Block, Rajajinagar
Bangalore – 560010, Karnataka, India

Additional information

How we protect your data

The security of your information is important to us. HealtheLife has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using HealtheLife websites on a shared or unsecured device.

Changes to our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page. If we make any changes to this Privacy Policy that materially change how we treat your personal information, we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice in our websites or to your email address of record, and where required by law, we will obtain your consent or give you the opportunity to opt out of such changes. By continuing to use HealtheLife websites without consenting to the changes or opting out, it will be deemed that you have consented to such changes by your conduct.